What's Included
- Warranty coverage review at no extra charge
- Warranty-compliant repair documentation
- Genuine LG OEM parts only
- Part number verification against LG's service database
- Repair report suitable for LG warranty claim submission
LG warranty & parts — here's what you need to know.
Navigating LG's warranty structure and sourcing the correct genuine parts can be the difference between a repair that lasts and one that fails again within months. Our service covers both: we help you understand and use your existing LG warranty coverage, and we source verified OEM components for out-of-warranty repairs so your appliance is restored to factory specification.
Understanding LG's Warranty Tiers
LG offers tiered warranty coverage that varies by product category and component. LG front-load washers with Inverter Direct Drive motors — including the WM3500CW, WM4500HBA, and WM8000HVA — carry a separate 10-year motor warranty alongside the standard 1-year parts-and-labour warranty. LG Linear Compressor refrigerators such as the LRMVS3006S and LRF22G4 series carry a 10-year compressor warranty. ThinQ-connected cooking appliances and dishwashers generally carry a 1-year limited warranty. We review your model's warranty documentation at the start of every service call so you understand exactly what is covered at no additional charge.
Warranty Repair Facilitation
If your LG appliance is within the warranty period, we can carry out the warranty repair using the correct OEM parts and documentation required by LG's service network. We provide a detailed repair report suitable for warranty claim submission, including the fault code, replaced part numbers, and labour performed. This protects your consumer rights and ensures a valid warranty repair record is attached to your appliance's serial number.
Genuine LG Parts for Out-of-Warranty Repairs
For appliances beyond their warranty period, we use genuine LG replacement parts sourced through authorised distribution channels. This includes control boards for the DLEX and DLGX dryer series, NFC Tag-On modules for LG washers, InstaView door panels, Linear Compressor assemblies, and EasyClean oven liners. Using OEM parts preserves compatibility with LG ThinQ app features and avoids the premature failure that often follows generic component substitution.
Pricing
Parts procurement and warranty support services start from $65 for assessment and documentation. The final cost will be confirmed after on-site diagnosis and part identification. Warranty repairs covered by LG involve no parts cost to you.